Wish I can give them no stars! Worse of the worse dont care about you what so ever!! No manners nothing arrived 5 minutes after 4:30 and couldnt get my car pulled out when it says they close at 5pm! Theres no signs nothing what so ever that tells me that I cant have a car pulled out after 4:30! Very disappointed drove 5 hours to pick this car up! Copart? Never again stick to IAAI everyone!
My car was towed here for my insurance company to inspect it because it caught on fire not because it was a total loss. My whole car was ransacked and all my belongings that nobody wanted to steal were thrown in the back of my car. I had car seat organizers strapped to 3 of my seats and some had cleaning products in them and they were ripped off my seats and the cleaners spilled in my car. My daughters carseat was anchored down in the car and copart stole it from my car. When I called and asked where my carseat was the lady that I talked to told me I shouldnt use my carseat after its been in an accident but my cat wasnt in an accident. State farm is refusing to pay for it unless I file another claim and pay a $100 deductible for a $169 carseat. The plastic under the front of my car was ripped off from their tow truck that transported my car. I wouldnt even give this place 1 star but I had to if I wanted to leave a review.
I won a bid on a vehicle that was said to have no damage, a good PA title, and was advertised as having @118 K miles. I didnt really pay attention to the fact that the word exempt was written in parentheses next to the mileage , and I didnt really think much of it. Maybe that is on me, but please read on.I went and got my certified funds, paid for the vehicle, and when they brought the title out for me to sign, the odometer statement on the title did not reflect any mileage at all. Only the word exempt was written in. I saw this and it was an immediate red flag, so I refused to sign the title without an explanation, particularly since it was advertised as having 118k miles.I learned that this status of mileage on a title means there is no requirement for odometer mileage disclosure to be listed on the vehicle title. So while the vehicle could have actual miles, it essentially means that nobody really knows what the actual miles are, and there is no requirement to disclose mileage. The PA DMV said that it was probably a paperwork trail error and so it ended up having an exempt status assigned to mileage. As such, the odometer status cannot be changed once exempt is assigned. So technically, no one will ever know what the actual mileage is on the vehicle, and as such, it is a huge detriment to vehicle value.I was in the car business for 20 years and never heard of this. Completely unaware of this odometer status, I was very upset because the vehicle was clearly advertised as having 118k miles and I felt completely deceived because if there is no mileage requirement to be disclosed, then there should not be any mileage written on the auction listing either.I refused to accept the title and indicated I wanted my money back after learning of this exempt odometer status, and primarily because the vehicle was advertised as having 118k miles. The manager said that they always put the mileage down on the listing because customers wont buy the vehicle if they dont know what the miles are. She also said they didnt do anything wrong and refused to issue a refund. Her justification was that its only the title that doesnt have to have mileage written down, but the listing could have mileage written down, and all they did was list what the odometer said.Now I have to talk to an attorney about it and its just turned into a big nightmare because I dont have time to fight something like this over $1,300, but the vehicle is basically worthless with the odometer status being exempt so Im kind of stuck with it unless I decide to fight it, and if I fight it, I might lose anyway.On top of this, I think Coparts fees are absurdly high. My winning bid was $875 on a 13 year old vehicle and fees from Copart were just short of $400. The fees are disclosed, so its not like its anybodys fault but my own for buying something there, but its not really that obvious that youre paying two extra fees on top of a buyers fee. Those two extra fees amount to an extra hundred dollars between a bidders fee and a gate fee but as a non business, they charge the highest amount of fees to individuals.In hindsight, I think its a huge rip off and unless you are a salvage business, or an auto dealer that rebuilds cars, I would avoid this place like the plague.
Review №24
2021-10-13T03:33:24Z
I have always had a good experience dealing with this Copart Yard